Problem Analysis and Solving Methods (G8D/TOPS)

 

Course FOCUS

To provide methods, techniques and guidelines on how to plan, conduct and document Problem Solving and Development activities, which will assist in the effectiveness and improvement of an organisation’s operational processes and respective products.

Who is this for?

  • Managers
  • Supervisors
  • Engineers
  • Technicians
  • Process and Team Leaders
  • Quality coordinators

Course details

Course Outline

  • Preparing for G8D process
  • Defining an appropriate team
  • Problem description
  • Implementing interim containment actions
  • Definition and verification of root cause and escape point
  • Selection of alternative solutions
  • Implementing corrective actions
  • Implementing preventive actions
  • Team recognition

Problem solving tools covered

  • PDCA cycle
  • Flow charting
  • Brainstorming
  • Teamwork
  • 5W 2H
  • Fish Bone Diagram
  • Histogram & Pareto diagrams
  • many more…

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View the course outline